Privacy Policy

1. Introduction

Welcome to Proxil. We are a technology company focused on building independent products designed to solve meaningful problems and create useful digital experiences.

This Privacy Policy describes how information may be collected, used, disclosed, retained, and protected when you visit the Proxil website or use products and services operated as part of the Proxil ecosystem.

By using our websites or services, you acknowledge that you have read and understood this Privacy Policy. Where applicable, we will obtain any consent required by law before processing information for purposes that require consent.

2. Who We Are

Proxil is the parent company and technology ecosystem behind independently developed products.

Products within the Proxil ecosystem may include ZeroFumble, Indiabase, and future products that may be introduced over time. Individual products may have their own additional privacy notices, terms, or policies where their functionality or legal requirements differ from this general policy.

This Privacy Policy should therefore be read together with any product-specific privacy notice presented to you when using a particular Proxil product.

3. Information We May Collect

Depending on which Proxil website or product you use and how you interact with it, we may collect different categories of information.

3.1 Information You Provide

This may include information such as:

• Your name or display name.
• Your email address.
• Account or profile information.
• Information you submit through contact forms.
• Feedback, support requests, or other communications.
• Content, prompts, files, documents, or other information you voluntarily submit to an applicable product.

3.2 Information Collected Automatically

When you visit our websites or use our services, certain technical information may be collected automatically. Depending on the service and configuration, this may include:

• IP address or approximate network information.
• Browser and device information.
• Operating system information.
• Pages or features accessed.
• Approximate timestamps and usage information.
• Error, diagnostic, and security information.

4. AI Features and User Content

Some Proxil products may provide artificial intelligence features. These features may process information that you intentionally submit, including prompts, conversations, documents, files, or other content necessary to provide the requested functionality.

Depending on the product and feature, AI processing may involve third-party technology providers. Such providers may process information on our behalf or as necessary to provide their services.

We will take reasonable steps to use information only for legitimate purposes connected to the relevant service and to configure third-party services appropriately.

You should avoid submitting passwords, payment credentials, government identification numbers, highly sensitive personal information, or other information that you do not need to provide to use a particular feature.

5. How We Use Information

Depending on the service and applicable legal requirements, we may use information for purposes including:

• Providing and operating our websites and services.
• Responding to requests and providing customer support.
• Processing user-submitted content and requests.
• Maintaining and improving our products.
• Detecting, preventing, and investigating abuse or fraud.
• Protecting the security and integrity of our services.
• Diagnosing technical problems and fixing errors.
• Communicating with users about service-related matters.
• Complying with applicable laws, regulations, and legal obligations.

6. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we may rely on one or more appropriate legal bases, including:

• Performance of a contract or steps requested before entering into a contract.
• Our legitimate interests, where those interests are not overridden by applicable privacy rights.
• Compliance with legal obligations.
• Your consent, where consent is required.

The applicable legal basis may vary depending on the type of information, purpose, product, and jurisdiction.

7. Web Search and Third-Party Services

Certain Proxil products may use third-party services to provide features such as artificial intelligence processing, web search, hosting, analytics, authentication, infrastructure, security, communications, or other functionality.

These providers may process information as necessary to perform their services. Their own terms and privacy policies may also apply to their processing.

We aim to use reputable service providers and to share only the information reasonably necessary for the relevant service or purpose.

The third-party services used by a particular product may change as that product develops. Where appropriate, product-specific documentation may provide additional information about those services.

8. How We Share Information

We do not sell personal information as a business model.

We may share information in limited circumstances, including:

• With service providers and technology partners that help us operate our products.
• When necessary to protect the security, rights, property, or safety of Proxil, our users, or others.
• When required by applicable law, regulation, court order, or lawful governmental request.
• In connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.
• With your direction or consent where appropriate.

We do not authorize third parties to use personal information obtained from us for unrelated purposes beyond what is permitted by applicable agreements and law.

9. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain security, resolve disputes, comply with legal obligations, and enforce agreements.

Retention periods may vary depending on the type of information, the product, the purpose for processing, and applicable legal requirements.

When information is no longer reasonably required, we may delete it, anonymize it, or otherwise securely dispose of it, subject to applicable legal, security, backup, or operational requirements.

10. Data Security

We take reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

Security measures may include access controls, secure infrastructure, encryption where appropriate, monitoring, authentication controls, and other safeguards appropriate to the nature of the information and service.

However, no method of transmission, storage, or electronic security can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information.

11. Cookies and Similar Technologies

Our websites or products may use cookies, local storage, pixels, or similar technologies where necessary to provide functionality, remember preferences, understand usage, improve services, or maintain security.

The specific technologies used may vary between products. Depending on your browser, device, location, and applicable law, you may have options to control or restrict certain cookies or similar technologies.

12. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of information, where legally applicable.
• Request restriction of or object to certain processing, where applicable.
• Withdraw consent where processing is based on consent.
• Request information about how your personal information is processed.

To make a privacy-related request, contact us using the email address provided in the Contact section below. We may need to verify your identity before completing certain requests.

Certain requests may be subject to legal limitations or exceptions.

13. Children's Privacy

Our services are not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If we become aware that we have collected personal information from a child in a situation where such collection was not permitted, we will take reasonable steps to address the information in accordance with applicable law.

14. International Data Processing

Proxil and the service providers we work with may operate or process information in countries other than the country where you live.

Where applicable law requires safeguards for international transfers of personal information, we will seek to use appropriate mechanisms and protections.

15. Third-Party Links

Our websites and products may contain links to third-party websites, services, or platforms.

Proxil is not responsible for the privacy practices, security, content, or policies of third-party websites that we do not operate. We encourage you to review the privacy policies of third-party services before providing them with personal information.

16. Product-Specific Privacy Practices

Because Proxil develops independent products, a particular product may collect or process information differently depending on its features.

For example, a product may provide functionality involving uploaded documents, interviews, conversations, search, accounts, media, or other user-provided information.

Where a product requires additional or different privacy disclosures, those disclosures may be provided separately and will apply to the relevant product.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our services evolve, our practices change, or applicable legal requirements develop.

When we update the policy, we will revise the "Last Updated" date shown at the beginning of the policy. Where required, we may provide additional notice for material changes.

Your continued use of our services after an updated policy becomes effective may be subject to the updated policy, to the extent permitted by applicable law.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of personal information by Proxil, you can contact us at:

Please include enough information in your request for us to understand the nature of your inquiry and, where necessary, to verify your identity.

19. General Notice

This Privacy Policy is intended to provide transparent information about our general privacy practices. It does not create contractual rights beyond those required by applicable law or any separate agreement that may apply to a particular Proxil product or service.